Refund Policy

ElectroEdge Refund Policy

At ElectroEdge, we strive to provide our customers with the best possible shopping experience. If you find yourself unsatisfied with your purchase, we have a straightforward refund policy in place to ensure your peace of mind.

Eligibility

  1. To be elgible for a refund, the item must be unused, in its original packagingb and in the same condition as received
  2. Refund requests must be made within 30 days of the purchase date.

How to initiate a Refund:

  1. Contact our Customer Support: Reach out to our dedicated customer support team via [email/phone] to initiate the refund process.
  2. Provide NECESSARY INFORMATION: Please provide your order number and a clear reason for the refund request.

Refund Process:

  1. Once your request is recieved and approved, we will provide you with instructions on how to return the item.
  2. After receiving the returned item, our team will inspect it to ensure it meets the eligibility criteria.
  3. Upon successful inspection, we will initiate the refund to your original payment method.

Refund Timeframe:

The time it takes for the refunded amount to reflect in your account may vary depending on your payment method. Please allow 10 business days for the process ro be completed

Expectations:

Certain items, such as personalized or clearance items, may not be eligible for a refund unless they are found to be defective.

At ElectroEdge, your satisfaction is our priority. If you have any questions or corncerns regarding our refund policy, please do not hesitate to contact our customer support team. We appreciate your trust in us and arecommitted to ensuring your happiness with every purchase.